SwapNow and its connected providers may apply anti-money laundering, sanctions, and know-your-customer controls where required. Those checks help reduce fraud, unlawful use, and payment abuse across crypto and fiat transaction flows.
Depending on the transaction type, asset, region, payment method, or provider, you may be asked to complete identity verification or enhanced review before a transaction is approved or settled.
Requested information may include legal name, date of birth, government-issued identification, proof of address, source-of-funds details, or additional documents required by the provider handling the transaction.
Transactions may be screened for sanctions exposure, fraud indicators, suspicious activity, payment risk, or blockchain risk signals. Reviews can occur before, during, or after a transaction is created.
Where review is triggered, processing times may increase and additional information may be required before the provider releases funds or enables checkout.
Access may be denied or limited where a transaction appears inconsistent with provider policy, local law, sanctions requirements, or risk controls.
Providers may refuse to process certain assets, jurisdictions, payment methods, or wallet destinations, even if a quote was shown earlier in the flow.
You agree to provide truthful, current, and complete information when compliance checks apply. False or misleading information can result in delayed, cancelled, or restricted transactions.
If a provider requests verification documents, you should review that provider's own terms and compliance notices before continuing with the transaction.